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Requesting materials from other libraries

 

The Interlibrary Loan and Document Delivery Department provides materials that are not held by AUC libraries to faculty, researchers and students. It delivers journal articles and book chapters from libraries and document suppliers in Egypt and abroad.

If you already received a login account, use ILLiad (our document delivery web interface) to submit your requests, check their status and retrieve received articles. Please make sure that the data entered is spelled correctly.


Before submitting a request, please check the library's online catalog and E-Journal Portal to see if the article is available either in the library’s print periodicals collection or online.

First-time users

To request journal articles, book chapters (but not entire books), and other documents through Document Delivery you must create an ILLiad account.    

On the ILLiad from the library homepage, click on "New User Registration" and fill out the "New User Registration for ILLiad"  form. You will receive a confirmation email when the information has been processed and your account has been created.

Policies

Who may use this service?

This service is available to all AUC faculty and staff members, currently enrolled students, alumni, and registered visitors. If you are not in one of the categories listed above and would like access to our collection, please contact your local library's Interlibrary Loan Office.

What may be requested?

We do not borrow books that must be returned. We only with non-returnable materials such as photocopies of journal articles, or chapters in books and conference proceedings subject to copyright law.

The full-text of most dissertations and theses from the United States, Canada, Britain and Europe are available online to AUC faculty members, staff , and students at Proquest members Dissertations and Theses. If the full-text is not available, library patrons can request a copy from ProQuest via document delivery using ILLliad. Turnaround time is usually two to three days. For faculty members and students, the cost is LE 700.

You cannot order more than one article from the same issue and one chapter from a book unless we pay additional copyright fees. The library may only order five articles from the last five years of a single journal. Anymore, and the library has to pay royalties.

Materials that the AUC Library owns (including checked out books) will not be ordered unless they are lost or missing.

How much does it cost?

Document Delivery services are available at no charge to faculty, currently enrolled students, staff and alumni. Charges for visitors are LE 100 per article.

What is the turnaround time?

Normal turnaround time is within one week, often in as little as two to three days.

Requests that are difficult to fill may take more than two weeks.

The AUC Library has cooperative agreements with the following organizations in Egypt:

AUC is also a member of OCLC’s SHARES program. SHARES Participants benefit from access to restricted, non-circulating and special collections materials in other SHARES member libraries. Among the benefits of SHARES participation is onsite privileges. AUC faculty members and students have onsite access to some of the major research libraries and institutions of the world as part of its SHARES membership. The SHARES onsite access privileges will permit AUC faculty members, emeritus faculty members and students to use the collections and services at other SHARES Libraries with the same degree of access accorded to their peers at the host institution. However, onsite-access does not grant borrowing privileges. Visits to a SHARES member library must be arranged in advance through the AUC Library SHARES representative. Please contact Lamia Eid  at 20.2.2615.3043 or email lamiaeid@aucegypt.edu in order to arrange a visit.


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